An embedded-SIM (eSIM) is a SIM card, but not like the physical plastic SIM cards you may be familiar with, instead it’s embedded inside your mobile phone or smart device when the device is manufactured. That way, you’re free to choose or change your mobile network without the need for a plastic SIM. It’s faster, easier and better for the planet.

Head to the Apple App Store or Google Play Store on an eSIM compatible mobile phone and download the Extreme Connect app. Then just follow the simple sign up steps to get connected. The app is available to download in the following countries: Albania, Algeria, Angola, Anguilla, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Botswana, Brazil, Bulgaria, Burkina Faso, Cambodia, Canada, Cape Verde, Cayman Islands, Chad, Chile, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Fiji, Finland, France, Gambia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea-Bissau, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liberia, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Mali, Malta, Mauritania, Mauritius, Mexico, Mongolia, Mozambique, Namibia, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, São Tomé and Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Slovakia, Slovenia, Solomon Islands, Spain, Sri Lanka, Swaziland, Sweden, Taiwan, Tajikistan, Thailand, Tunisia, Turkey, Turkmenistan, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen and Zimbabwe.

There are lots of phones that are now eSIM compatible. The following phone models support eSIM: iPhone 12, 12 Pro, 12 Pro Max iPhone 11, 11 Plus iPhone XR iPhone XS Google Pixel 2, 3, 3A, 4 and 5 Motorola Razr Samsung Galaxy S20 series Samsung Galaxy S21 series

Yes. Most phones that support eSIM, support Dual SIM which means you can use the Extreme Connect eSIM alongside your existing physical SIM card.

The Extreme Connect eSIM app is available to download in the Apple App Store and Google Play Store.

You can sign up for Extreme Connect, choose a price plan for your chosen country or location and get connected to the internet on your phone. Extreme Connect currently offers data plans for use in 114 countries with no contract. Voice and text support are coming soon.

Right now, Extreme Connect support data-only plans which means you can use the service for any internet-based services and apps on your phone, such as social media, streaming video, music, playing games, email, internet-based messaging and video call services such as Facebook Messenger, podcasts, apps or just surfing the web. Traditional voice calls and SMS texts aren’t currently supported but will be available soon in a future app update.

You don’t have to keep your old network and SIM unless you want to still use them. If you do, Extreme Connect still works alongside your current network as an additional service. Handy if you need extra data, better coverage, a better price plan or connectivity in a country you’re travelling to.

We’ve got you covered. Head over to our Support section for more FAQs and support information on EXTREME Connect.